Argox X Series User Manual

I Argox website: http://www.argox.com X-1000VL / X-2000V / X-2000V Zip X-2300 / X-2300Z X-2300E / X-2300ZE X-3200 / X-3200Z X-3200E / X-3200ZE

10 Internal Parts and Features Ribbon Pick-up Spindle Ribbon Supply Spindle Media Supply Spindle Bracket Thermal Prin

100 RTC Battery Replacement 1. Turn off the printer; disconnect the AC power cord. 2. Open the left cover of printer. 3. Loose the lock for RTC

101 Stand-alone with Keyboard This section covers stand-alone operation with keyboard. It is applicable with printer models: Argokee PS/2 Keyboa

102 Form Control Functions: Key Function Esc Enter or exit from keyboard mode Backspace Delete the last typed character F1 Next form if more than one

103 Example: Making a Keyboard Form 1. Make a command file for the form, KBD.FRM. Command Description ZS FK"KBDFORM" FS"KBDFORM&quo

104 3. Turn off the printer, connect the keyboard and then turn on the printer. The LCD displays this message: READY (203,PPLB) <ESC> FOR KEYB

105 7. Press <ENTER> to continue to the next label and repeat steps 5 ~ 7, or <ESC> to exit. 8. Output: ENTER t

106

107 Stand-alone with Barcode Reader This section covers stand-alone operation with barcode readers. It is applicable with printer models: Barcode Re

108 Example: Making a Barcode Reader Form 1. Make a command file for a form, READER.FRM. Command Description ZS FK"READER" FS"READ

109 2. Send the file READER.FRM to printer under MS-DOS >COPY/B READER.FRM LPT1: 3. Turn off the printer, connect the barcode reader, turn on t

11 Standard Mode Head Latch Paper Sensor Guide Paper Roller Thermal Print Head

110 Notes: 1. To return to normal operation, press and hold the CANCEL button and turn on the printer again. 2. When using a keyboard or barcode

111 6. Technical Reference General Specifications X-1000VL X-2000V X-2300 X-2300E X-3200 X-3200E Printing Method Direct Thermal and Thermal Transfe

112 Display LED indicator x 3, Button x 3 LED indicator x 3, Button x 3, Back-lit LCD Display 16 x 2-line Multilingual Communication interfaces Cent

113 Compact Size W250 x L418 x H263 mm Weight 24lbs(11kgs) Power Source 100~240 VAC, 50/60 Hz, internal universal power supply Operation Environment O

114 Agency Listing CE, cULus, FCC class A, CCC, S-Mark, RoHS Note: 1. Since Font Card and optional RTC Card share the same slot on X-1000VL and

115 Fonts, Bar Codes and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulation i

116 Code 93 Postnet UCC/EAN-128 UCC/EAN-128 K-MART UCC/EAN-128 Random Weight Telepen FIM Interleave 2 of 5 (Standard/with modulo 10 checksum/with hu

117 Character Rotation 0, 90, 180, 270 degree, 4 direction rotation Soft Fonts True Type fonts can be downloaded by Font Utility (Two-byte Asian fonts

118 Composite Codes Aztec Barcode Graphics PCX , Binary Raster, BMP and GDI Printer Programming Language Z, PPLZ Specification X-2000V Zip / X-2300

119 Plessey GS1 Data bar (RSS) Industrial 2 of 5 Standard 2 of 5 Logmars 2D Bar Code Types MaxiCode PDF417 Data Matrix (ECC 200 only) QR code Composit

12 Peel Off Mode Cutter Mode

120 Interface Specifications This section presents the interface specifications of IO ports for the printer. These include pin assignments, protocols

121 Serial Interface The RS-232 connector on the printer side is a female, DB-9. Pin Signal Description 1 No function Shorted to Pin - 6 2 Received

122 Connection with Host: Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) DTR 20 …… 1 DSR DTR 4 …… 1 DSR DSR 6 …… 6

123 The simplest way to connect to other hosts (not PC compatible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ………

124 Parallel (Centronics) The parallel port is a standard 36-pin Centronics connector. Pin assignments are as follows: Pin Direction Definition Pin

125 Ethernet Interface The following port complies with Ethernet communication. Auto Polling Both the serial port and parallel port

126 ASCII TABLE NUL 0 @ P ' P SOH XON ! 1 A Q a q STX " 2 B R b r XOFF # 3 C S c s $ 4 D T d t NAK % 5 E U e u ACK & 6 F V f v

13 Loading Ribbon Note: Thermal Transfer printing requires media to print with appropriate ribbon. This section can be referred to, for X-Series

14 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Insert the ribbon roll onto the ribbon supply spindle. (Figu

15 4. Lead the ribbon through the print head module. (Figure 4) 5. Attach the edge of the ribbon onto the bare core and wind it a bit onto the core

16 6. Insert the core onto the ribbon pick-up spindle. (Figure 5) 7. Turn the pick-up spindle to ensure the ribbon is tightly wound

17 Switching Ribbon Wound Ink-side in or Ink-side out The printer is produced to suit flexible applications, no matter with ribbon wound ink-side in

18 2. After the adjustment above, ribbon wound ink-side out can be used. Then install the ribbon: 3. If ribbon wound ink-side in is in use, pull and m

19 Loading Media The X-Series printers offer three different loading modes: standard, peel-off, or with a cutter.  Standard mode allows you to

II Table of Contents 1. Getting Started 5 Unpacking 5 Connecting the Power Cord 8 Internal Parts and Features 10 Loading Ribbon 13 Switching Ribb

20 Standard Mode Loading Media 1. Insert the media roll into the media supply spindle and move the media guide to the inside. (Figure 1) 1 Me

21 2. Turn the head latch counter-clockwise and open the bracket. Remove the outside media guide. (Figure 2) 3. Lead the me

22 4. Return the outside media guide, close the bracket, and hook the head latch. (Figure 4) 4 Head Latch Outside Media

23 5. Close the top cover and the front access door and turn on the printer, or press the “FEED” button if the printer is already on. (Figure 5)

24 Peel Off Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above. 1. From the leading end of the media roll remove enoug

25 2. Lead the media backing paper through the print head module. (Figure 2) 3. Push down the peel-off mechanism release lever and lea

26 4. Close the peeler module using the peel-off mechanism release lever. (Figure 4) 5. Close the top access door and turn on the p

27 Notes: 1. The FEED button does not make the printer peel. To enable Peeling function, set by the LCD panel. 2. Make sure the peeler sensor is ou

28 Cutter Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above. 1. Insert the media into the print head module and under

29 2. Return the outside media guide, close the bracket, and hook the head latch. (Figure 2) 2 Outside Media Guide Bracket Head Latch

III Installing a Printer Driver (for other interfaces except USB) 64 4. Troubleshooting 71 LED and LCD Diagnosis 71 Media Problems 71 Ribbon Probl

30 3. Close the top access door and turn on the printer or press the FEED button if the printer is already on. The printer will then feed the labels

31 Adjust Position of Label Sensor Function of the label sensor is to detect the gap, notch, or holes of labels, to help the printer for accurate p

32 2. Printer Operation The illustrations below describe parts and features of X-Series. Front Panel Top Access Door Front Access Door X-1000VL

33 The front panel includes:  3 LED indicators (READY, MEDIA and RIBBON)  3 buttons (FEED, PAUSE and CANCEL)  LCD display (except X-1000VL)  T

34 direct thermal can be set via the printer panel. For the X-1000VL model, set via Printer Utility, Windows driver or printer commands. Buttons Th

35 LCD Display The X Series models have a LCD that shows:  printer status  printer settings  input data from a keyboard or barcode reader Af

36 If a keyboard is plugged in, the LCD display will indicate: X-2000V/ X-2000V Zip/ X-2300/ X-2300Z/ X-2300E/ X-2300ZE X-3200 / X-3200Z / X-3200

37 Setting Display Language The printer’s LCD display supports six languages: English, French, German, Italian, Spanish, and Portuguese. Item Range

38 Changing Settings from the Panel You may change settings using the buttons on the front panel of the X-2000V, X-2000V Zip, X-2300, X-2300Z, X-2300

39 LCD Function Setting Procedure The following procedure is an example of setting procedure to direct thermal printing mode: LCD indicating LCD set

IV 6. Technical Reference 111 General Specifications 111 Printer Programming Language A, PPLA 115 Printer Programming Language B, PPLB 116 Printer

40 Printer LCD function settings and parameters: Item Range Factory Default Remarks PRINT MODE DIRECT THERMAL/ THERM. TRANSFER THERM. TRANSFER

41 1 ALTERNATIVE 2 ALTERNATIVE 3 CUT PEEL OFFSET -15 ~ 50 mm 0 mm To adjust cut and peel positions. PRINT OFFSET -8 ~ 15 mm 0 mm Controls vertical pri

42 GUILLOTINE- PART paper jam in cutter mode. CUT MODE NORMAL CUTTER W/O BACK NORMAL Available only when CUTTER INSTALLED is set to “YES”. PEELER INS

43 printer languages. Once “ENABLE” is selected, printer enters BACK DISTANCE setting. BACK DISTANCE 10~40 mm 21 mm Available only when BACK FEED is e

44 CLEAR FLASH NO YES NO When “YES” is selected, all the label forms, soft fonts, and graphics stored will be deleted. SETTING PRIORITY COMMAND/ LCD

45 Then please reboot the printer. IP ADDRESS xxx.xxx.xxx.xxx xxx range:0~255 When DHCP is disabled, default IP address is 192.168.1.100. If “_” s

46 To have more information on Ethernet settings, please refer to Ethernet User’s Guide. Media Calibration After the media is loaded, please p

47 3. After media calibration is finished, printer stores settings into its flash. Without media calibration, printer may detect labels with less accu

48 Printing a Configuration Report To perform a self-test and print a configuration report, helping to check printer’s print quality and internal set

49 Sample of Configuration Report – based on X-2300E:

5 1. Getting Started Congratulations on choosing the Argox Xellent Series (X-Series) industrial barcode printer. This user’s manual describing the X

50 1. Firmware Version Information 2. Standard RAM Size 3. Available RAM Size 4. Flash Type 5. Available Flash Size 6. Font Symbol Set 7

51 32. Mac Address 33. SNMP 34. DIP switch Switch ON OFF 2 Direct Thermal Default 35. Font Image Remark： What continue after the parameters

52 Resetting to Factory Default Settings To reset the printer to factory default settings: 1. Turn off the printer. 2. Press and hold the CANCEL bu

53 Notes: 1. For X-1000VL, the steps about LCD can be ignored. 2. Be cautioned that this will reset all printer settings back to defaults; if poss

54 3. Computer Connections This printer comes with USB interface, a standard Centronics parallel interface, and a nine-pin Electronics Industries Ass

55 Serial (RS-232) Port The required cable must have a nine-pin "D" type male connector on one end, which is plugged into serial port locat

56 Ethernet 10/100 Internal Printer Server Option X-2300E / X-2300ZE / X-3200E / X-3200ZE models provide Ethernet interface (RJ45), which allows hos

57 Ethernet indication: Amber LED Green LED Centronics Parallel USB PS/2 Serial (RS-232) Power Switch AC Power connector Ethernet

58 Communicating with the Printer The bundled printer driver can be applied to all applications under Windows XP/ Vista/ Windows 7/ Windows 8, suppor

59 1. Turn off the printer. Plug the power cord into the power outlet, and then connect the other end of the cord to printer's power connector.

6 possible damage. 2. Open the top cover of the printer to see if the media compartments are in order. Note: If damage has occurred, contact your s

60 4. Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation:

61 Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where

62 6. Enter Printer name (i.e. Argox X-3200 PPLB) and select "do not share this printer”, and click "Next" 7. Check all the data on

63 8. After the related files have been copied to your system, click "Finish". 9. After driver installation is complete, click "

64 Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cord into the power outlet, and then connec

65 3. Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation:

66 Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where t

67 6. Click "Finish". 7. Select Install printer drivers and Click "Next"

68 8. Select model & emulation - the following examples are based on model X-3200 PPLB: 9. Select the port of the printer and click "Next

69 10. Enter Printer name (i.e. Argox X-3200 PPLB) and select "do not share this printer”, and click "Next". 11. Check all the d

7 Package Contents  Printer  Power Cord  Quick Guide  Core for Ribbon CD Rom (including software and user’s manuals)  USB Cable 1” ID

70 12. After the related files have been copied to your system, click "Finish". 13. After driver installation is complete, click "

71 4. Troubleshooting Normally, if the printer is in not working properly, the "READY" LED blinks continuously, and printing and communicat

72 Ribbon Problems LED/LCD Indication READY and RIBBON LEDs Blinking LCD Display RIBBON OUT Possible Problems Solutions Remarks Ribbon out Suppl

73 Cutter failed  Check the media.  Check the connection between cutter and main board.  Call for service. Memory full Check graphics and so

74 graphics or forms. Check data format. Call for service. SENSOR O.R. READY Media calibration is out of range for sensor detection. Make sure media i

75 Printer Maintenance Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.) Clean the

76 Cleaning the Print Head To keep the Print Head remain in the best conditions and efficiency and to extend duration for use, regular cleaning ac

77 It’s strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment.

78 5. Advanced Installation and Adjustment This chapter describes installation and adjustment procedure for X series industrial printers. It’s recomm

79 B. Left Hand Side Enhancement If the phenomena as shown in Fig. 3 been observed, please turn the Fine Adjustment Knob clockwise slightly then

8 Connecting the Power Cord Before setting up and connecting the printer you should consider the following. WARNING! Do not operate the printer

80 Figure 3 Figure 4 Once the desired quality has been reached, please make note on the new setting of the Fine Adjustment Knob and the type number

81 Print Head Print Line Position When the label only exhibits locally inferior printing quality and the ribbon is not wrinkled, the position of t

82 Figure 1

83 Figure 2 Figure 3

84 Ribbon Tension Adjustment Both ribbon supply spindle and ribbon pickup spindle are equipped with control knobs to adjust ribbon tension. The cont

85 Figure 1 Figure 2

86 Printing Wrinkle During printing, ribbon may wrinkle and cause abnormal printing quality. The following describes how to solve ribbon wrinkle a

87 2. Make sure the Ribbon Bracket is at its lowest position first; then tight up the screws by rotating clockwise. 3. Print a test page to ch

88 4. If the test print appears as Figure A, remain the screw at the right of Ribbon Bracket fixed, then loose the screw at the left, and gradually f

89 Rotary Cutter and Guillotine Cutter Installation Refer to the following steps to install the cutter kit onto printers: 1. Turn off the printer

9 Connect the power cord as below.

90 5. Insert the left side of cutter bracket (7) and secure the two screws (6) to the print module. Rotary Cutter Guillotine Cutter

91 6. Thread the cutter cable through hole (8) and route it to the JP16 connector (CUTTER) on the X-1000VL/ X-2000V/ X-2000V Zip main boards, or to t

92 Rotary Cutter and Guillotine Cutter Settings Before printing and cutting tasks, please make sure whether the cutter in use is Rotary Cutter, or Gu

93 3. “Cutter Setup” prompts will be indicated as below. Check on the radio button, “Rotary” if there’s Rotary Cutter installed. Then click “OK“:

94 4. Go to “Printing Preference” prompt of X-3200 driver and then click on the “Stock” tag. Check “Post-Print Action” settings and select “Cut”.

95 Rotary Cutter with Paper Jam If there is paper jam inside rotary cutter, refer to Rotary Cutter Installation section to remove the rotary cutte

96 Guillotine Cutter with Paper Jam If there is paper jam inside guillotine cutter, check in Figure 1 and find where the screw under guillotine cutt

97 Dispenser & Rewinder Installation Install a dispenser into the printer as follows: 1. Turn off the printer. 2. Remove the top cover on b

98 5. Insert the left side of dispenser bracket and secure the three screws to the print module.

99 6. Install the ribbon and media. 7. Turn on the printer. 8. For the models with LCD, set the parameter of “DISPENSER INSTALLED” on th